Hospitality Industry

September 5, 2018

Ms. Avril Bayros Sule

Learning is so much easier nowadays, with the internet and information at the snap of a finger, but inspiration really comes from few. She has been […]
September 20, 2018

MOT – The Park Kolkata!

  Moment Of Truth (MOT) – as defined in the dictionary. In customer service, instance of contact or interaction between a customer and a firm (through […]
September 25, 2018

Ms. Suchitra Naidu

I met Ms. Suchitra Naidu in 2011 when we invited  her to address the then batch of The Park Management Trainees undergoing off the job training […]
October 30, 2018

Truly Enterprising – Ms. Kavita Bhatnagar

I met her during one of the International Hospitality Summits. In the evening there was a fashion show on hotel uniforms, I was looking forward to […]