The Park Hotels

September 20, 2018

MOT – The Park Kolkata!

  Moment Of Truth (MOT) – as defined in the dictionary. In customer service, instance of contact or interaction between a customer and a firm (through […]
May 24, 2019

Hotel services- Experience the product that you deliver

Every time I am back from a training assignment, I come back with fresh ideas. As we say training is a mindset, it’s the facilitation of […]